Purpose: Keeping in mind the urgent need to deliver quality education in higher education institutes, the current paper seeks to measure the quality perception of management students in India. Design/methodology/approach: Based on an exploratory study a modified version of SERVQUAL was employed as the research instrument. Data were collected from…

Introduction: Due to a considerable lack in empirical efforts and appropriate instruments, and theoretically rooted in a cognitive-motivational perspective on academic personality development, the present study analyzes a questionnaire for measuring EFL learners' self-perceptions of oral narrative competencies and perceived anxiety concerning oral…

This study investigated the long-term stability of the nine temperament subcategories which underlie the Thomas and Chess temperament clusters. A homogeneous sample of 55 children and parents was recruited (26 remained at the final data collection interval) and parents provided questionnaire responses on their child's temperament at 2, 4, 6, 18,…

Temperament of nine-month olds was assessed by means of questionnaires and two laboratory visits. Mothers' and fathers' agreement on questionnaire scales was low, and their factor structures differed. In laboratory measures, fearfulness and pleasure showed cross-situation generality, short-term stability, and convergence with questionnaire scales.…