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Hutchinson, Kevin L.; Brefka, Diane S. – Business Communication Quarterly, 1997
Notes that instructors teaching resume design have access to limited empirical research on resume content. Finds much consistency among Fortune 500 personnel administrators' preferences for resume content compared to a 1984 study. Suggests that name, address, telephone number, job objective, educational qualifications, employment history, prior…
Descriptors: Administrator Attitudes, Business Communication, Educational Research, Higher Education

Austin, Barbara L. – Business Communication Quarterly, 1998
Presents a case study for use in business communication classes to help students understand and learn both the context and the strategies for communication with business and management. Deals with a new human resource director's attempt to bring order to an organization and software developers' concerns over their work being hindered. Includes two…
Descriptors: Business Communication, Case Method (Teaching Technique), Class Activities, Computer Software Development