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Evaluating Library Employees
Peele, David – Library Journal, 1972
The different methods used to evaluate library employees in England--which prefers informal, oral assessment--and the United States--which prefers written appraisals--are discussed. (19 references) (NH)
Descriptors: Comparative Analysis, Employees, Evaluation Methods, Librarians
When Firing Someone Is the Only Choice
Turner, Anne M. – Library Journal, 2004
In this article, the author describes her solutions, and suggestions for resolving an extremely difficult situation in the workplace relating to hiring and firing employees. Her first suggestion is to begin with a positive attitude, remembering that the reason one took on this project is for the future of the library. She then continues with tips…
Descriptors: Personnel Evaluation, Personnel Selection, Dismissal (Personnel), Library Personnel
Managerial Responsibility for Employee Discipline.
Hafner, Arthur W.; Kibble-Smith, Brian G. – Library Journal, 1988
Discusses corrective action and employee discipline in library management, covering: (1) factors affecting the library manager's right to discipline; (2) employee orientation and training; (3) employee performance measurement; (4) corrective strategies; (5) termination as an option; (6) the importance of fairness; and (7) positive results of…
Descriptors: Discipline, Library Administration, Personnel Evaluation, Personnel Management
The Reference Librarian: A Street-Level Bureaucrat?
Robbins, Jane – Library Journal, 1972
The reference librarian finds himself trying to perform his duties somewhere between the demands of the general public, his particular community's mores, his personal view of his role, and what his superiors expect or demand. (2 references) (Author)
Descriptors: Librarians, Library Services, Personnel Evaluation, Reference Services
Developing a Service Rating Program
Brandwein, Larry – Library Journal, 1975
The employee's union and management at the Brooklyn Public Library are developing a new promotion policy and procedure. (PF)
Descriptors: Employee Responsibility, Merit Rating, Personnel Evaluation, Promotion (Occupational)
Job Seekers in the Buyer's Market: How Library Employers Judge Candidates
Estabrook, Leigh – Library Journal, 1973
The information about current criteria for selecting a new library staff members presented was obtained from a questionnaire mailed in June 1972 to personnel officers of 181 large public and academic libraries in the United States. (Author/NH)
Descriptors: Employment Interviews, Employment Patterns, Labor Market, Librarians
Reference Management: The First "Definitive Article."
Peele, David – Library Journal, 1983
Considers the concept of library reference management and traditional reference functions in terms of aggrandizement, highlighting staff evaluation, bibliographic instruction, online searching, interlibrary loan, and the vertical file. Three references are listed. (EJS)
Descriptors: Interlibrary Loans, Librarians, Library Administration, Library Instruction
Get Your Reference Staff on the STAR Track.
Isenstein, Laura J. – Library Journal, 1992
Describes use of the STAR (System Training for Accurate Reference) program at the Baltimore County Public Library to improve the interview skills of reference staff. The effectiveness of the program, staff training, performance evaluation, and effects of budget cuts are discussed. A sidebar summarizes STAR behaviors: open questions, verifying, and…
Descriptors: Interpersonal Communication, Interviews, Librarians, Library Services
A Merit Pay Plan for Public Libraries.
Krull, Jeffrey R. – Library Journal, 1987
Provides detailed outline of a process for establishing a merit pay plan for public libraries, including guidelines for developing a job classification scheme and salary schedule, evaluating personnel performance, and making merit pay decisions. (CLB)
Descriptors: Differentiated Staffs, Evaluation Criteria, Incentives, Job Analysis