People are the lifeblood of colleges and universities. If there are no students, faculty, administrators, and staff, there cannot be a college or university. People are their primary resource, and the development of these people is their raison d'être. Due to the paramount importance of the people who are in higher education, it is essential to…

School librarians need evaluation forms that fit their unique roles and responsibilities and acknowledge both the similarities and differences between classroom teachers and school librarians. The incorporation of American Association of School Librarians' (AASL's) "Empowering Learners: Guidelines for School Library Programs"--a resource that sets…

This qualitative study explores how employees learn from Team Primacy Concept-based employee evaluation and how they use the feedback in performing their jobs. Team Primacy Concept-based evaluation is a type of multirater evaluation. The distinctive characteristic of such evaluation is its peer feedback component during which the employee's…

Purpose: The purpose of this paper is to analyze critically the most important methods that are used in the evaluation of human resource development (HRD). Design/methodology/approach: The approach is to ask two questions: What are the methods available to define the impact of HRD in the economy? How can we evaluate the evaluations that have been…

This paper examines the use of development centre methodology to measure the gap in performance for fieldwork staff in a social welfare organisation. The process follows the construction of a capability framework, a set of work-based simulations for participants and the use of a 360-degree instrument. These processes are combined to measure and…

Offers five performance measurement lessons: (1) focus on the business; (2) build a bridge between line and training; (3) track progress, not proof; (4) know that you are already doing it; and (5) track cause and effect. (JOW)

Interviewed 61 managers of Fortune 500 companies who reported the following problems with administering performance appraisals: (1) multiple use of the form; (2) subjectivity and inflated ratings; and (3) difficulties in defining objectives and in disseminating the evaluation to employees. (PD)

Investigated the consistency and loci of leniency, halo, and range restriction effects in performance ratings in a longitudinal study. Policy supervisors (N=90) rated 350 subordinates on five occasions. Concluded that reliable variance in mean ratings is partly attributable to ratees, but mainly introduced by raters. (JAC)

Attempts to use teacher evaluation methods to assess school psychologists' performance are counterproductive. Schools need instruments to evaluate clinical and general professional skills and to select appropriate evaluators. A sidebar outlines the basics of evaluating psychologists. (MLH)

Introduces the articles in this special issue, which focus on personnel evaluation across the spectrum of higher education. All relate to a growing interest in holding college professionals accountable for their job performance. (SLD)

The authors address management's need to train supervisors to use employee performance appraisals. Topics covered include (1) application and usefulness of the appraisal system, (2) various approaches to employee evaluation, and (3) training of supervisory personnel. (Author/CH)

Compared self-appraisals with instructions referencing supervisory feedback with conventional self-appraisals with personnel from a large institution (N=401) and two samples of military personnel (N=117). Results showed that Feedback Based Self Appraisals exhibited more agreement with superior ratings, and degree of feedback available moderated…

Describes the development of a staff evaluation method for a West African diesel power plant extension, focusing on project constraints, individual job performance, maintenance staff group performance, unscheduled emergency exercises, unplanned shutdowns and other critical incidents, and observation of staff behavior during shifts. Outlines staff…

In a study of performance appraisal, extension agents (n=588) perceived the process to have several limitations or deficiencies. They suggested the following: supervisors conducting evaluations should be trained and retrained; agents should be evaluated on the range of duties they perform; and the process should promote personal and professional…

An informant functional assessment was used to evaluate closing-task completion by servers and dishwashers at a restaurant. Based on the functional assessment results, an intervention consisting of task clarification, posted graphic feedback, and verbal feedback was implemented and evaluated with a multiple baseline design across two groups of…