Vocational education is distinctive by virtue of workplace-based learning in curriculum. This nexus of theory with practice, extends the learning space to authentic work environments. A critical issue of workplace-based learning is the assessment thereof. This article presents a review of workplace-based learning assessments in terms of whether…

The dissertation builds on the research literature studying conductor training and the musical attributes requisite for adequate conducting skill and musical performance. The study also provides evidence that effective tools for evaluation of band and orchestra conductors are prevalent throughout the music education literature. Public school…

This qualitative study explores how employees learn from Team Primacy Concept-based employee evaluation and how they use the feedback in performing their jobs. Team Primacy Concept-based evaluation is a type of multirater evaluation. The distinctive characteristic of such evaluation is its peer feedback component during which the employee's…

The purpose of this study was to explore the performance appraisal experience of 14 mid-level women in student affairs administration at four-year colleges and universities in Northern Illinois using a qualitative research approach involving personal interviews. Previous research on career development and advancement of mid-level women in student…

A program to train bank operations supervisors to conduct quarterly informal performance appraisals involved three modes: content-only training, content-plus-procedure training, and no training. While content-plus-procedure was predictably the most satisfactory, content-only, because it lacked a practice component, was less effective than no…

The authors state that when career development and performance appraisal are viewed as supporting each other, each becomes stronger. Consequently, each is in a better position to achieve the broad organizational objective of increasing the contributions of human resources. (CT)

Describes the development of criteria and guidelines for merit salary increases at the Colorado State University library. Discusses the use of the criteria for performance evaluation and results of a survey of the library faculty regarding their opinions on the overall effectiveness of the criteria. (Author/LRW)

Eight steps of the skill training process and 10 rules of learning psychology are discussed as techniques for increasing training effectiveness. The eight steps are: include preevaluate, plan, prepare, present, perform, practice, evaluate performance, and follow up. The 10 rules concern motivation, use of the senses, receptivity, association,…

This study employed an ABAC and multiple baseline design to evaluate the effects of (B) feedback and (C) a package of feedback, goalsetting, and reinforcement (supervisor praise and an area-wide celebration as managed through a performance matrix, on a total of 14 various customer service behaviors for a total of 115 employees at a large…

This report offers a brief narrative and extensive data tables on an Iowa survey of employers of students who had completed or left preparatory vocational education programs during 1977-78 and became employed in the occupations for which trained or a related occupation. The narrative first discusses procedures, then describes some results shown in…

In conjunction with a follow-up study of April 1995 graduates, the Community College of the Air Force (CCAF) conducted a survey of the graduates' supervisors to evaluate the effectiveness of the CCAF programs and services. Supervisors of a random sample of 1,127 graduates were surveyed during June and July of 1995 requesting information on their…

The conceptualization and empirical assessment of service quality in juvenile justice remains limited. There are few reports on programmatic attempts to assess satisfaction in juvenile justice programs or attempts to include what constitutes quality of service from multiple customer perspectives. This article describes a potential model, the Gap…

Using data obtained from two external evaluators, health assistants, team leaders/coordinators, and migrant pupil service delivery forms, the evaluation examined the supervision services; preservice workshops; whether health education assistants were directly serving migrant pupils and functioning at levels of competence commensurate with their…

This document contains four papers from a symposium on the performance evaluation process and human resource development (HRD). "Assessing the Effectiveness of OJT (On the Job Training): A Case Study Approach" (Julie Furst-Bowe, Debra Gates) is a case study of the effectiveness of OJT in one of a high-tech manufacturing company's product…

This guide provides a brief introduction to the Participant Action Plan Approach (PAPA) and a user's handbook. Part I outlines five steps of PAPA which determine how job behavior is changed by training course or program participation. Part II, the manual, is arranged by the five steps of the PAPA approach. Planning for PAPA discusses making…