ERIC Number: EJ1283837
Record Type: Journal
Publication Date: 2021
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0260-2938
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Available Date: N/A
What Can Higher Education Learn from Feedback Seeking Behaviour in Organisations? Implications for Feedback Literacy
Assessment & Evaluation in Higher Education, v46 n1 p80-91 2021
While there is now extensive research on informal feedback seeking behaviour by employees in organisations, this literature has received limited attention in higher education. This paper addresses the gap between the two fields of feedback literacy and feedback seeking behaviour. Key organisational feedback seeking behaviour concepts including employee intentions in seeking feedback, the practice of weighing costs and benefits before seeking feedback, the qualities sought in potential feedback providers, feedback seeker characteristics that influence feedback seeking behaviour, and a range of feedback seeking methods and outcomes are outlined and their potential implications for feedback literacy are considered. The paper draws on feedback seeking behaviour literature to propose a research agenda for establishing a stronger and more nuanced understanding of feedback literacy in higher education.
Descriptors: Higher Education, Feedback (Response), Behavior, Employee Attitudes, Personnel Evaluation, Organizational Culture
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
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Language: English
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Author Affiliations: N/A