The primary purpose of the Test of English for International Communication (TOEIC®) is to measure the everyday English skills of individuals, who speak a first language other than English, working in an international environment (ETS, 2015a, 2016a; Powers & Powers, 2015). The TOEIC also has six secondary purposes: (1) to verify the current…

This report explores the ways in which human resource (HR) managers use "TOEIC"® scores to inform hiring, promotion, and training decisions in an international workplace. Two data sources were used (a) previously collected test users' testimonials that described managers' use of TOEIC scores to inform HR decisions and (b) test-use…