The same care must go into recruiting volunteers as paid personnel. Once the right volunteers have been recruited, there needs to be a systematic approach to retaining and rewarding them. A guide to obtaining, training, and maintaining, the best alumni volunteers is presented. (MLW)

Old Dominion University's use of a job analysis technique to validate the instruments used in the personnel selection process, with the objective of improving personnel selection, retention, evaluation, and development, is described and illustrated with instruments and data used in the program. (MSE)

The increasing number of diverse children with disabilities and their families served in schools and other early childhood programs highlights the need to ensure that services and supports are culturally and linguistically appropriate and relevant. Factors that affect the degree to which appropriate services are delivered include the lack of…

This module is part of a set of management and supervisor training (MAST) materials developed by the Department of Energy for the Waste Isolation Division. Its stated purpose is to enable trainees to deal with employees fairly and effectively. The first section of the module is an introduction that includes a terminal objective and opening remarks…