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Pino, Marco; Fatigante, Marilena; Alby, Francesca; Zucchermaglio, Cristina – Applied Linguistics, 2022
This article investigates miscommunication in sequences of talk where an oncologist asks about patients' co-morbidities, that is, their other illnesses beyond cancer. Using conversation analysis, we examine ways in which the participants identify and manage two sources of miscommunication: a divergence in the doctor's and the patient's…
Descriptors: Cancer, Interpersonal Communication, Physicians, Comorbidity
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Sterponi, Laura; Zucchermaglio, Cristina; Alby, Francesca; Fatigante, Marilena – Written Communication, 2017
Under the rapid advances of digital technology, traditional paper-based forms of reading and writing are steadily giving way to digital-based literacies, in theory as well as in application. Drawing on a study of literacy in a medical workplace context, this article examines critically the shift toward computer-mediated textual practices. While a…
Descriptors: Technological Literacy, Information Technology, Medical Evaluation, Health Services