Outlines the service rationale, software and technology considerations taken by the Pennsylvania State University library in planning towards online, real-time reference services and provides an overview of the planned pilot project. Discusses recent trends in academic electronic libraries, including providing value-added services to support…

Describes the University of Exeter (UK), Mondex, and NatWest UK smartcard-based campus card system project. Smartcards, wallet-sized plastic cards with microprocessors, interface with network terminal devices and are programmable as data, identity, and finance cards. International standard multiple operating system (MULTOS) increases current…

Relates the results of pilot studies of Internet use in academic libraries to the education of users in a digital library environment. Interviews users and information professionals and reveals a need to develop user education programs that emphasize types of digital collections, interfaces, hardware and software requirements, and…

Describes the implementation of a telefacsimile plan used for interlibrary loan messaging and document delivery, and evaluates the system in terms of volume and quality of transmissions, turnaround time, costs and human resources, and equipment operation. The benefits and potential of telefacsimile for interlibrary loans are summarized.…

Discusses features of telefacsimile systems and why it was considered as a means of document delivery. A preliminary study is described which assessed telefacsimile equipment and suitable participating libraries for the experiment. (CLB)