The manual was designed as a practical guide for police department personnel in developing robbery control programs. An introductory chapter defines types of robberies and suggests administrative and operational uses of the manual. Research and control strategies are reported according to five robbery types: street (visible and non-visible),…

The study describes the experiences of 13 police departments where civilians were used in jobs normally performed by police officers. The findings are based on interviews with 158 people including police managers, officers in charge of civilian employees, and the civilians themselves. Two types of activities were surveyed: (1) the employment of…

The Cleartalk project was developed in New South Wales (Australia) to help police respond to the communication needs of people with intellectual disabilities. Section 1 presents "The View from the Street: A Working Knowledge of Intellectual Disability," which discusses how individuals with intellectual disabilities are denied their right…