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The Human Dimension in Urban Responsive Services: Toward Collaborative Research.

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Bard, Morton; Proshansky, Harold M. – 1978

Described in this report is a project undertaken to examine the interaction between those who work in responsive-service systems, such as fire departments, the police, and the public utilities, and the urban citizens they serve. An overview of two issues is given: the significance of human interaction in response-service delivery during urban…

Descriptors: Community Attitudes, Community Relations, Community Services, Emergency Programs

The Human Dimension in Urban Responsive Services: Toward Collaborative Research. Summary.

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Bard, Morton; Proshansky, Harold M. – 1978

This paper summarizes a project undertaken to examine the interaction between those who work in responsive-service systems, such as fire departments, the police, and the public utilities, and the urban citizens they serve. Briefly outlined are the project's sponsoring organizations, objectives, participating cities (Cincinnati, Kansas City, Miami,…

Descriptors: Community Attitudes, Community Services, Emergency Programs, Fire Fighters