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| Criminal Justice and Behavior | 2 |
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Peer reviewedPearce, Jack B.; Snortum, John R. – Criminal Justice and Behavior, 1983
Examined the social, psychological and temporal dimensions of "disturbance calls" and evaluated effects of crisis intervention training on 64 patrol officers. Found that trained officers tended to rate their handling of cases more positively, and citizens gave more favorable evaluations of the services provided by trained officers.…
Descriptors: Conflict Resolution, Crisis Intervention, Human Services, Job Performance
Peer reviewedBowker, Lee H. – Criminal Justice and Behavior, 1982
Summarizes experiences of 146 battered women. Victims' perspective on police behavior was derived from reports of 276 contacts between these women and police officers. Identifies concerns associated with police demeanor, inadequate use of nonlegal "helping profession" intervention techniques, reluctance to arrest the suspects, and inconsistency of…
Descriptors: Battered Women, Human Services, Interpersonal Communication, Law Enforcement
