Quality policing requires selecting and retaining the best and the brightest officers and supporting their advancement into the leadership ranks of police organizations. This study investigates two aspects of police promotional testing: identifying and understanding the barriers to participation in the promotional process and the use of online…

This dissertation study chronicles the creation of a computer-based, asynchronously delivered diversity training course for a state agency. The course format enabled efficient delivery of a mandatory curriculum to the Massachusetts Department of State Police workforce. However, the asynchronous format posed a challenge to achieving the learning…

California's Rio Hondo Community College (RHCC) began developing on-line programs in response to rapidly approaching external changes affecting education and training. These changes included reduced funding for expansion, increased needs for inservice training, increasing numbers of adult students, and the growth of computer technologies and the…