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Intercultural Leadership Toolkit for Librarians: Building Awareness to Effectively Serve Diverse Multicultural Populations
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Allard, Suzie; Mehra, Bharat; Qayyum, M. Asim – Education Libraries, 2007
This paper presents five tools for librarians to use in building effective intercultural communication that reaches out to diverse populations. Librarians can more successfully cross intercultural boundaries if they are aware of the key tenets of intercultural communication and information provision, and then apply the five leadership tools in…
Descriptors: Librarians, Leadership, Population Groups, Intercultural Communication