A college or university's general approach to students and student support services, as reflected in its institutional vision, can serve to advocate the adoption of one type of advising structure, approach, and delivery system over another. A content analysis of a nationwide sample of institutional vision statements from NACADA-membership colleges…

States that, although policies and procedure documents play an important role in developing and maintaining a consistent quality of interaction in organizations, research literature is weak in this area. Initiates further discussion by defining and describing policy/procedure documents. Identifies a third kind, work instructions. Uses a genre…

Presents a model interlibrary loan policy for regional, state, local, and other special groups of libraries; the 1980 national interlibrary loan code; and the 1978 procedural guidelines for international lending. (FM)

A March 1980 Systems and Procedures Exchange Center (SPEC) survey on preservation indicated that more than half the Association of Research Libraries (ARL) membership were operating some type of active preservation program. This kit on basic preservation procedures contains policy statements, guidelines, and procedural instructions (many…

This buyer's guide for personal computers is the result of two initiatives: to meet the need for a government-wide policy concerning the management of end user computing (EUC); and to condense procedures for EUC acquisition. The guide is for federal government line managers and professionals who are unfamiliar with step-by-step procedures used in…

Results from a 1978 Association of Research Libraries (ARL) survey on planning for, and conversion to automated acquisitions systems, and the effects of such systems on library operations and use, organization and staffing, and management information, indicate that 38 of 77 responding libraries had instituted some kind of automated acquisitions.…

This collection contains data from a 1976 survey on organization, staffing, and operation of the gifts and exchange functions of member libraries of the Association of Research Libraries (ARL) and 26 primary source documents. Source documents in the kit include: (1) annual reports from Columbia University, University of North Carolina, and Ohio…

One section of a spring 1979 Systems and Procedures Exchange Center (SPEC) survey on communication in Association of Research Libraries (ARL) institutions examined how members exchange information with external groups including the university administration, faculty, users, support groups, other libraries, and the profession in general. According…

The interlibrary loan policies of the reference department of the Charles Von der Ahe Library at Loyola Marymount University are detailed in this policy statement. The document is divided into four main sections: policy for borrowing, procedures for borrowing, policy for lending, and procedures for lending. In addition to the policy statement, 19…

A 1979 Systems and Procedures Exchange Center (SPEC) survey on special collections in Association of Research Libraries (ARL) institutions focuses on centralized departments that handle rare books, manuscripts, archives, and author-subject collections. Statistical results from 66 survey replies reporting on the staffing, size, and expenditures of…

A 1979 Systems and Procedures Exchange Center (SPEC) survey investigated the development, management, and staffing of microform collections in Association of Research Libraries (ARL) member institutions. Survey results indicate that the major types of microform holdings are government publications, large publishers' sets, and back runs of…

A March 1985 survey of members of the Association of Research Libraries (ARL) netted 63 responses on 4 topics related to gifts and exchange programs: organizational change, the use of automation, changes in priorities, and the impact of the Tax Reform Act of 1984. Comments throughout the responses reflect that materials collected through gifts and…

A 1977 Association of Research Libraries (ARL) survey indicated that nearly all respondents viewed enhanced access to needed information and service capabilities as the primary benefit of resource sharing. Most responding libraries participated in more than one type of resource sharing activity, ranging from informal understandings among a few…

In the spring of 1979, the Systems and Procedures Exchange Center (SPEC) conducted a survey to identify common practices, approaches, and problems related to communication in Association of Research Libraries (ARL) institutions. Survey responses were received from 75 of the 105 ARL libraries; the responses and statistical results are included in…

This document, the 10th in a series distributed annualy to provide a central source of timely information and materials on the management and operations of large academic and research libraries, presents the results of a 1984 Systems and Procedures Exchange Center (SPEC) survey of microcomputer use in the Association of Research Libraries (ARI)…