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Heverly, Mary Ann; Parker, Jerome S. – New Directions for Institutional Research, 1993
Hoshin, or breakthrough, planning is the Total Quality Management method of integrating strategic planning into the daily work of organizational units. Delaware County (Pennsylvania) Community College's adaptation of the process and its use in daily management are described and presented in the form of a flow chart. (MSE)
Descriptors: Case Studies, College Planning, Community Colleges, Educational Quality