This paper presents a model for an integrated system used for job-aiding, training, and performance assessment for persons who maintain systems of various types. The model is driven by updatable job aids, by integrated human-machine heuristics, and by an expanding matrix of maintenance activities. The model uses the job-aiding base, updated by…

The Army Research Institute developed and made operational a computer-based maintenance performance management information system that monitors technical activities of maintenance personnel. The implications of data from eight months of system operation for training programs, training material development, estimating manning requirements,…

This publication presents a series of field-proven school energy conservation, management, maintenance, and operations practices and ideas. Also included are the names, addresses, and phone numbers of individuals and organizations to contact for more detailed information. The brief summaries are grouped into six sections. "Planning and…

"Intelligent building" is a term that has been coined in recent years to describe buildings in which computer technology is intensely applied in two areas of building operations: control systems and shared tenant services. This two-part study provides an overview of the intelligent building industry and reports on issues related to the…