Describes and evaluates the computerized training information system in use at New England Telephone Company. The system consists of a set of training records stored in four databases which can be used for summarizing and forecasting training course information. (JJD)

A study assessed the need of various levels of management in the shipping industry of the United Kingdom for computer literacy training. During the study, researchers interviewed managers in eight shipping companies identified as using computers, spoke with managers and consultants from five companies actively engaged in designing and installing…

These proceedings contain the following eight papers: "Identifying Problems that Impede the Operations of a Business and Services that May Help Overcome Them" (William T. Price, Jr.); "A Comparison of Computer-Assisted Instruction and Traditional Modes of Instruction in Principles of Marketing Classes" (Gerald Crawford, Jack W. Crocker, Margie S.…

The Douglas Mawson Institute (DMI) of TAFE (technical and further education), which operates more than four campuses in Australia with a diverse student body numbering approximately 17,000 (78 percent studying part-time), has initiated strategies to support the transformation to an e-learning organization. Major elements in the change model are…