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Bell, James D.; Kerr, Deborah – 1985
A study used pretests/posttests and experimental/control groups to evaluate four business communication skills (BCS) programs conducted with employees at the University of Texas at Austin. Of 91 BCS participants, 86 were women and ages for all participants ranged from 20 to 61 years. Del Gaizo's four levels of evaluation (happiness index, learning…
Descriptors: Adult Education, Business Communication, Control Groups, Cost Effectiveness
