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Download full textKowszun, J. – 1992
This paper provides an introduction to a particular systems-theoretical approach to problem-solving in the management of education usually referred to as soft-systems methodology (SSM), developed by Peter Checkland in the 1970s. SSM should provide a powerful tool for managers in education at any level who have a strategic role because it can be…
Descriptors: College Administration, Decision Making, Educational Planning, Educational Quality
