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Hawksley, Rosemary; Owen, Jane – 2002
Common factors among high-performing distance learning (DL) programs were examined through case studies at 9 further education colleges and 2 nonsector organizations in the United Kingdom and a backup survey of a sample of 50 distance learners at 5 of the colleges. The study methodology incorporated numerous principles of process benchmarking. The…
Descriptors: Benchmarking, Case Studies, Data Collection, Delivery Systems