Employers and service department employees in 10 Deere and Company dealerships in Ohio were interviewed to identify by job title each of the service occupations in the sample of dealerships and to develop both duty and non-duty descriptive profiles of each service occupation identified. Although 22 sub-titles were identified, similarities…

The lives of working-class women were explored through interviews with 63 middle-aged women, most of whom were employed in working-class jobs and living working-class lives in Baltimore, Maryland. The following were among the areas covered in the interviews: the women's lives on and off the job; their job satisfaction; the reasons they work and…