A study identified performance differences between expert and novice technicians who troubleshoot faulty technical equipment and recommended improvements in the instruction of troubleshooting techniques. Results indicate that the primary differences between experts and novices were quality of information acquired and quality of hypotheses…

A two-part study examined the relationship between technical troubleshooting behavior and the level of expertise of service technicians who diagnose faulty equipment. The first investigation addressed the differences in the knowledge base that troubleshooters bring to a problem. A group of five novice troubleshooters and five experts was given…

This manual is the third of a three-text microcomputer service and repair series. This text is designed to assist instructors in teaching service and repair procedures for floppy disk drives, printers, and monitors. The manual contains five units. Each instructional unit includes some or all of these basic components: performance objectives,…

This document, which lists engineering technologies competencies as identified by representatives from business and industry as well as secondary and post-secondary educators throughout Ohio, is intended to assist individuals and organizations in developing college tech prep programs that will prepare students from secondary through post-secondary…