The adult education literature contains a considerable amount of research on and discussion of client service in the marketing process, management and staff roles in service- and product-oriented businesses, and the importance of client service and service quality to survival in the marketplace. By applying the principles of client-oriented…

This workshop report deals with developing a youth service corps. Twenty-nine representatives from 15 youth corps attended the workshop, the second in a series of six sponsored by the Youth Corps Exchange Project. The report begins with an overview of the highlights of the workshop. The second section, which discusses the need for human services,…

Materials contained in the 16 volumes that make up the Rural America Series suggest practices through which rural schools can meet local community needs and realize their potential for career program delivery. This procedural handbook, one of three support functions guides in the series, is designed for use by individuals involved in planning,…

This report describes the benefits to vocational educators of involving volunteers in vocational programs and presents a model for planning and implementing a volunteer program. Outlined first are programmatic and nonprogrammatic approaches to designing volunteer programs. Next, in a discussion of the benefits of vocational volunteer programs, the…

This handbook is intended to aid vocational education learning center coordinators in establishing and/or extending the services available in their learning centers. Following a listing of the objectives of a learning center program, various learning center operational procedures are described, including individualized student instruction,…

As a result of a project to prepare standards for agricultural occupations programs in Illinois community colleges, this guide was developed to assist local community college instructors, administrators, and other local persons in the evaluation of local agricultural occupations programs. The first section of the guide explains (how standards…

This learning module, one in a series of competency-based guidance program training packages focusing upon professional and paraprofessional competencies of guidance personnel, deals with ensuring program operations. Addressed in the module are the following topics: identifying management needs and developing a management plan, implementing…