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Wolverton, Mimi – 1993
This policy brief examines the fundamental principles that undergird the current Total Quality Management (TQM) movement, describes application examples and discusses application problems particular to higher education. An opening section reviews the basic premises of TQM and differentiates between two perspectives on the approach: the first see…
Descriptors: Administrative Principles, Administrative Problems, College Administration, Colleges
Pennsylvania State Dept. of Labor and Industry, Harrisburg. – 2000
This guide is intended to bring all the policy and tools approved by the Pennsylvania State Workforce Investment Board (SWIB) into a single reference for local workforce investment board (LWIB) members involved in chartering. Part 1 lists the guiding principles and benefits of Team Pennsylvania CareerLink, which is Pennsylvania's one-stop system.…
Descriptors: Administration, Agency Role, Certification, Check Lists