This document contains guidelines for running team planning meetings for the Water and Sanitation for Health (WASH) project, a technical assistance activity of the Agency for International Development. The document is divided into two sections. Section 1 focuses on the team planning concept and the role of the facilitator. Section 2 contains the…

This paper defines and explains action learning and suggests some ideas and resources for putting action learning into practice. The paper is organized in eight sections of about one page each. The sections cover the following topics: (1) what action learning is; (2) how action learning works; (3) action learning and training--key differences; (4)…

The management enhancement team approach (META) is a team-driven management development program designed for managers within Australia's National Vocational Education and Training Sector (NVETS). META, which has been piloted at more than 70 sites across Australia, is designed to identify and address management development needs within the context…

This module on task management is intended to help the hospitality manager or supervisor meet all the demands of the position and at the same time keep the customer happy. The material is presented in a self-instructional format in eight sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…

This module on leadership and motivation is intended to explain the many aspects of both leadership and motivation and demonstrate how they relate to each other in a hospitality setting. The material is presented in a self-instructional format in four sections. At the beginning of each section is a statement of the objectives that will be achieved…