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From Persuasion to Learning: An Intervention to Improve Leaders' Response to Disagreement

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Robinson, Viviane M. J.; Sinnema, Claire E. L.; Le Fevre, Deidre – Leadership and Policy in Schools, 2014

In this study we bring together Argyris and Schön's theories of interpersonal effectiveness and research on negotiation to develop a model of effective leadership behavior in conversations involving actual or anticipated disagreement. A concurrent mixed-methods design was used to assess shifts in how 18 Australian superintendents responded to…

Descriptors: Intervention, Leadership Training, Leadership Effectiveness, Interpersonal Competence