This document presents hypotheses about how much understanding a user needs to perform skillfully using a computer or a computer program. A framework for characterizing user understanding is presented which includes three criteria for evaluating the representation generated during problem solving: (1) internal coherence--whether the components of…

This report investigated the relationship between learning to program LOGO and the development of problem solving skills. Subjects were 133 students in grades 4-8 who had at least 30 hours of experience with both graphics and lists programming in Logo. Students were randomly assigned to one of three contextual groupings, which received graphics,…

The hypothesis for this study assumed that subjects who received a diagram representing the structural relationships of a story would be more likely to solve a new and analogous problem than subjects who received two analogs without a diagram. The 151 graduate students who acted as subjects were randomly assigned to one of four treatments: one or…

Describes a new strategy for informing and involving people in environmental issues. Presents stories of successful efforts by ordinary people to effect environmental change. Suggests that these stories can provide the help people need to build more adequate models about environmental problems and about their roles in addressing them. (27…