Resident assistants (n=117) on three rural campuses assessed frequency of occurrence and their preparedness for resolving 11 resident student problem areas and checked the skills they used to resolve these problems. Findings showed that training programs helped respondents address some issues and experience and maturity aided in the resolution of…

This report presents results from a discovery study questionnaire, using forced choice and open-ended items, to assess the types of problems resident assistants (RAs) at the rural campus of Auburn University (Alabama) encounter, their level and sources of preparedness to deal with these problems, and the ways in which the residence life staff can…