Describes a method of teaching problem-solving to engineering undergraduates at Coventry (Lancaster) Polytechnic. The teaching model, which consists of a series of component activities, employs a methodological approach to problem-solving in the area of engineering design. Applications of the model to other forms of problem-solving are briefly…

Presents Checkland's soft systems methodology, discusses it in terms of the systems approach, and illustrates how it was used to relate evidence of user survey to practical problems of library management. Difficulties in using methodology are described and implications for library management and information science research are presented. (8…