Total Quality Management (TQM) establishes business and industry standards and techniques that ensure the quality of products leaving and reaching firms through continuous actions rather than one final inspection. Deming, Juran, and Crosby, who initiated the process, share a common theme of participatory management. Management participation and…

Chapter 12 in a volume on school leadership, this chapter cites the work of several authorities concerning problem-solving or decision-making techniques based on the belief that group problem-solving effort is preferable to individual effort. The first technique, force-field analysis, is described as a means of dissecting complex problems into…

Chapter 13 of a revised volume on school leadership, this chapter offers suggestions to help educators improve their performance in meetings, both as group leaders and as participants. Well-run meetings can rejuvenate an organization, leading to improved teamwork, communication, and morale. A poor meeting, on the other hand, can have a…

Prospects for making formal principal preparation programs more relevant to actual administrator experience are described in this Digest. First, some of the deficiencies of traditional preparation programs are outlined. Next, ways in which shared decision making and decentralization have affected principals' preservice training needs are…

An action of an individual or a societal action that has an impact on other societies constitutes a "global issue." Global climate change, airborne toxins, ozone depletion, and solid waste management are a few of the global issues concerning the environment. This digest discusses methods by which students learn about global issues and…

This resource list cites nationwide tests indicating that many teenagers and adults have not been well prepared to function as marketplace consumers. It notes that a survey of chief state school administrators (1990) found unanimous support among respondents for consumer education as a top or middle priority in educational revitalization. The…

A growing number of schools and districts are considering using teams to handle all types of decision making and advisory activities. The term "teams" can be applied to a wide spectrum of groups with various purposes or powers. This bulletin was designed to assist those who want to create efficient, successful teams. It provides…

This digest discusses mediation as a form of conflict management that is receiving widespread attention in schools. Mediation involves a neutral third person, called a mediator, who assists the disputants in resolving their problem with the consent of all parties. It offers a risk-free way to settle disputes for the parties involved. Unresolved…

This digest discusses promoting self-determination in students with disabilities. It begins by describing self-determination and explains why self-determination is important for these students. Teaching strategies are then provided for students at the elementary and secondary levels. For students in early elementary grades, educators are urged to…

Problem solving is the foundation of young children's learning. The role of the early childhood teacher in facilitating problem-solving behavior in children involves trusting children's attempts to learn through problem solving and maintaining a classroom environment that encourages problem solving. Curricula that foster children's problem solving…

Instructional leadership is long-term dedication to instructional excellence that includes both instructional and school management issues. Recent research suggests that effective principals can make a significant difference in their schools' instructional programs through a combination of personal traits, particularly a strong belief in their…

Studies have shown that employers have traditionally agreed on the behaviors and attitudes they expect from employees and on the security and benefits that they are willing to provide in return. Various factors, including rapid technological advancement and increased foreign competition, have changed this. Today's workers generally have less job…

This digest addresses the topic of increasing violence among and against youth in society. The opening section "What Personal Qualities Are Associated with Reduction of Violence," identifies: (1) problem-solving and reasoning skills; (2) social capacities; and (3) a productive sense of purpose, independence, and power. The section…

Although evaluation plays many roles in schools--support for administrative decision-making, curriculum improvement, staff development, public relations, instruction, counseling, diagnosing problems for students and staff, planning--recent studies of school district evaluation practices indicate that little overall consistency exists in the form…

Now that the Internet has increased the potential for deception and misinformation among larger numbers of people, consumer education has a new role to play in helping people develop the skills needed to deal with the challenges of the Information Age. In the current information environment, consumers need the blend of skills and abilities that…