Graded Troubleshooting (GTS) is a powerful routine that teachers can use easily to engender students' metacognitive thinking and boost their understanding of mathematics concepts and procedures. This article describes a new GTS activity designed to prompt students to efficiently exploit worked examples when asked to diagnose erroneous examples…

There has been a paradigm shift from accommodations to the identification of levels of accessibility (e.g., universal features, designated features, and accommodations). A consequence of this shift is that many students with disabilities who previously were assigned accommodations now access many of them as universal or designated features. This…

In the context of a rapid digital transformation, digital competence is now regarded as a fourth cultural skill complementing reading, writing, and arithmetic. We argue that a well-structured and sound competence model is needed as a shared foundation for learning, teaching, pedagogical diagnostics and evaluative schemes in the school system.…

In order to respond to the many challenges that confront them, organizations must assist their leaders to develop their personal and professional strengths. The development of leaders and leadership involves more than just the development of knowledge and must become an integral part of the organizational culture so as to also develop know-how and…

Computer technology has been used for over 50 years to tailor learning experiences to the needs and interests of individual learners at all levels of instruction. It provides adaptation and individualization that is difficult, if not impossible to apply in a classroom of 20-30 students. This article provides a brief background and discussion about…

The implementation of troubleshooting within a pre-existing expository laboratory is described and evaluated. Student feedback indicated that troubleshooting activities are highly effective in providing a hands-on opportunity to exercise problem-solving skills and gain a better understanding of the whole process in addition to effectively…

This paper describes a tutorial programme developed at the University of Western Australia (UWA) to enhance medical students' learning processes within problem-based learning contexts. The programme encourages students to use more effective learning approaches by scaffolding the development of effective problem-solving strategies, and by reducing…

Indiana University (IU) provides great support for the technology the community needs to teach, learn, and conduct research. Rather than limiting support by defining a rigid support matrix, IU has chosen instead to utilize knowledge management technology to provide self-service for repetitive information technology (IT) questions, and focus…

Examines the potential impact of computer system shutdowns as a result of the millennium date change and explores one school district's solution. Suggestions are offered to help districts deal with the "millennium bug" including a Web resource site to receive updates. (GR)

Describes the cognitive processes required to troubleshoot faults and describes an architecture based on that cognitive model for designing learning environments that engage novices in troubleshooting while supporting their construction of requisite knowledge. This model can be applied to different kinds of troubleshooting problems, enhancing the…

Review of research and development on the design of computer-based simulation for diagnostic training highlights the development and evaluation of eight diagnostic training systems that explored the appropriate level of student modeling needed for technology training. Topics addressed include changes in interface design, displays, and system…

Troubleshooting is a common form of problem solving. Technicians (e.g., automotive mechanics, electricians) and professionals (physician, therapists, ombudspersons) diagnose faulty systems and take direct, corrective action to eliminate any faults in order to return the systems to their normal states. Traditional approaches to troubleshooting…

This manual identifies the standard skills required of a work-ready, entry-level electronics technician. It provides a valuable resource for these groups: students considering careers as electronics technicians; for counselors, educators, and administrators; and for employers. An introduction discusses use of the standards and includes two lists…