A discussion of the student activities administrator's role in solving substantial problems on the job looks at typical difficult situations and offers models for dealing with them. Each model consists of five practical steps for problem resolution. Situations addressed include emergencies, motivational crises, and externally imposed…

Theories of organizational development and culture used to diagnose problems and institute changes in organizations can be applied to the problem of hazing in black sororities and fraternities. This requires understanding the group culture's underlying values, as illustrated in stories about the organization. Appropriate interventions can then…

The James Madison University (Virginia) experience in implementing the "Student Learning Imperative" is described. Challenges to be met in creating programs, services, and curricula focused on learning and a strong sense of intentionality are discussed including circumstances for change; compatibility of project and community values;…