Many theories and models describe the various cognitive processes individuals engage in as they solve ill-structured problems. While diverse in perspectives, these theories and models uniformly agree that essential aspects of complex problem solving include iteration and inquiry. This paper further argues that an important yet overlooked component…

Computer programming is a subject that requires problem-solving strategies and involves a great number of programming logic activities which pose challenges for learners. Therefore, providing learning support and guidance is important. Collaborative learning is widely believed to be an effective teaching approach; it can enhance learners' social…

The purpose of this paper is to familiarize instructional designers and researchers with a useful design and research paradigm known as "Ask Systems." Ask Systems are interrogative interfaces to information and learning environments that model conversations with a skilled, reflective practitioner (Schon, The reflective practitioner, "1983") or…

We present a conceptual framework for scaffolding ill-structured problem-solving processes using question prompts and peer interactions. We first examine the characteristics and processes of ill-structured problem solving, namely, problem representation, generating solutions, making justifications, and monitoring and evaluation. Then, we analyze…