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Recognizing and Managing Multiple Organizational Approaches.
Peer reviewed Peer reviewed
Giesecke, Joan – Journal of Library Administration, 1994
Discusses a framework for identifying organizational processes or models within the context of the organization's decision-making processes. Five organizational models appropriate to academic libraries are presented: rational, political bargaining, garbage can, bureaucratic, and participatory. Guidelines for managers include how to distinguish…
Descriptors: Academic Libraries, Decision Making, Library Administration, Management Systems
Implementing Total Quality Management: A Model for Research Libraries.
Peer reviewed Peer reviewed
Barnard, Susan B. – Journal of Library Administration, 1993
Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered.…
Descriptors: Academic Libraries, Administrative Principles, Higher Education, Library Administration
TQM: The Director's Perspective.
Peer reviewed Peer reviewed
Gapen, D. Kaye; And Others – Journal of Library Administration, 1993
Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)
Descriptors: Academic Libraries, Administrative Principles, Futures (of Society), Higher Education