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Barron, Tom – Training and Development, 1999
Provides real-life examples of training disasters; offers tips for avoiding and recovering from them when they do occur. (JOW)
Descriptors: Adult Education, Instructional Effectiveness, Problem Solving, Training
Schendel, Joel D. – Training and Development, 1994
Philip Morris' troubleshooting improvement program is based on nine key elements: targeted work groups; procedural, declarative, and strategic knowledge; cooperative learning; plant managers' support; widely applicable procedures; training organized by machine components; varied instructional methods and media; team teaching by operational,…
Descriptors: Adult Education, Case Studies, Corporate Education, Manufacturing Industry