Two approaches to conflict resolution in the workplace are described. A systems approach questions the organization's systems rather than the behavior or motives of co-workers. Problem-solving retreats encourage team building and group cohesion and focus on long-term issues. (SK)

Discusses five of the most common approaches to planning adult education programs: pragmatic approach, Tyler approach, social psychology approach, community development approach, and systems approach. In addition to these, other adult educators offer more eclectic approaches to program planning. (CT)

These five papers are from a symposium that was facilitated by Susan Dougherty at the 1995 conference of the Academy of Human Resource Development (HRD). "The Relationship between Productivity and Work Team Autonomy and Team Process Effectiveness" (Candice L. Phelan) reports that correlation analysis of results of a study of 21 work teams revealed…

Continuing educators can gain knowledge about their programs' environments, as well as predict the outcomes of change processes, by utilizing an emerging systems concept called the communication model. Utilization of the communication model involves three steps: (1) diagramming the perceived reality of the organizational system, (2) using the…

A program for the development and production of basic oral English lessons for the non-English-speaking, Spanish-speaking adults is discussed. This program is conceptualized incorporated animation, choreography, and other entertaining elements coupled with the instructional features of the lessons. Steps were taken to develop a total educational…

Research was conducted to develop and gather evidence of validity for a normative process model to be used by community adult education councils in establishing priority among community-level needs. The study design was based on a five-stage problem solving, systems model involving exploration, model building, design and development, validation,…

After a detailed history and definition of Computer-Assisted Instruction (which identifies drill and practice, tutorial, and problem-solving activities as comprising CAI), the development and implementation of a college level computer based multimedia physics course is described as an example of tutorial activities in CAI for those interested in…