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Edgington, Theresa M. – Journal of Information Systems Education, 2010
This teaching case documents an actual case of process execution and failure. The case is useful in MIS introductory courses seeking to demonstrate the interdependencies within a business process, and the concept of cascading failure at the process level. This case demonstrates benefits and potential problems with information technology systems,…
Descriptors: Handheld Devices, Management Information Systems, Computer Science Education, Information Technology