This article discusses tools developed to aid the systems analysis process (program evaluation and review technique, Gantt charts, organizational charts, decision tables, flowcharts, hierarchy plus input-process-output). Similarities and differences among techniques, library applications of analysis, structured systems analysis, and the data flow…

Local, state, and national professional organizations have endorsed problem solving as the most important outcome to be achieved in a K-12 mathematics program. This booklet illustrates some ways to teach different problem solving strategies to elementary school students. It concentrates on methods involving: (1) working background; (2) using a…

This book presents a wide array of sophisticated problem-solving tools and shows how to use them in a humanizing way that involves all stakeholders in the process. Chapter 1 develops the rationale for educational stakeholders to consider quality tools. Chapter 2 highlights three quality group-process tools--brainstorming, the nominal group…