This qualitative research examines the cognitive processes embedded in self-explanations of automobile and motorcycle service technicians performing troubleshooting tasks and solving technical problems. In-depth interviews were conducted with twelve service technicians who have obtained the designation of "master technician" or equivalent within…

An effective training program for preparing troubleshooters provides knowledge needed to understand the technology, teaches the process of troubleshooting, and provides the opportunity to practice using their knowledge and skill to diagnose faulty equipment. Recent research and common sense indicate many troubleshooting programs overemphasize…

This module is the seventh of 10 modules in the competency-based electronics series. Introductory materials include a listing of competencies addressed in the module, and a cross-reference table of instructional materials. Three instructional units cover: block diagrams; board-level repairs; and component-level troubleshooting. Each unit includes…

This module is the eighth of 10 modules in the competency-based electronics series. Introductory materials include a listing of competencies addressed in the module and a cross-reference table of instructional materials. Seven instructional units cover: computer architecture; operating systems; computer programming; microprocessor instructions;…

This package consists of course syllabi, an instructor's handbook, and a student laboratory manual for a 1-year vocational training program to prepare students for entry-level employment as automated equipment repair technicians. The program was developed through a modification of the DACUM (Developing a Curriculum) technique. The course syllabi…

This manual identifies the standard skills required of a work-ready, entry-level electronics technician. It provides a valuable resource for these groups: students considering careers as electronics technicians; for counselors, educators, and administrators; and for employers. An introduction discusses use of the standards and includes two lists…

This supplement to "Raising the Standard" details the knowledge and skills required to successfully achieve competence in each of the tasks identified in the standards manual. It is divided into five sections that correspond to the five skill categories for entry-level electronics technician: additional skills, desirable behavior and work habits,…