Integrating different perspectives is a sophisticated strategy for developing constructive interactions in collaborative problem solving. However, cognitive aspects such as individuals' knowledge and bias often obscure group consensus and produce conflict. This study investigated collaborative problem solving, focusing on a group member…

Collaboration skills have been identified as an important educational outcome, not just as a means to enable learning mechanisms to be enacted, but also as a demonstrable skill of interest to assessment practitioners. In recent years, there has been an ambition to develop models of assessment that are underpinned by the collaborative process, and…

Problem solving in groups can be rich with tension for students. This tension may arise from conflicting approaches (conceptual and/or epistemological) and/or from conflict emerging in the social relations among group members. Drawing on video records of undergraduate students working collaboratively, we use three cases to illustrate the…

Biology labs often make use of student teams. However, some students resist working in teams, often based on poor experiences. Although instructors sometimes struggle with student teams, effective teams in biology labs are achievable. We increased student learning and satisfaction when working in research teams by (1) including in the syllabus a…

The identification of conflict and development of common ground, important steps in the interdisciplinary research process, become challenging when applied to solving complex real-world problems that involve opposing interest groups, especially those whose members do not possess academic or interdisciplinary training. This article examines…

This paper focuses on the parameters of a semester-long project called the "Do Good" project, geared towards developing small group communication skills in undergraduate students. This project highlights participation in a social engagement project that allows students to bridge concepts learned in small group communication lectures…

School teams regularly meet to review academic and social problems of individual students, groups of students, or their school in general. While the need for problem solving and recommendations for how to do it are widely documented, there is very limited evidence reflecting the extent to which teams effectively engage in a systematic or effective…

Counselors often engage in conflict mediation in professional practice. A model for understanding the complex and subtle nature of conflict resolution is presented. The ecosystemic complexity theory of conflict is offered to assist practitioners in navigating the fog of conflict. Theoretical assumptions are discussed with implications for clinical…

This paper empirically investigates the relationship between cultural and gender diversity and performance in groups of business students working on complex assignments. The study finds that gender diversity in student groups has a positive influence on group outcomes, while cultural diversity, irrespective of its conceptualisation, leads to…

Cooperative learning, defined as students working in teams or groups to accomplish an objective, has had a long history as a method of instruction. The use of teams as an instructional mode in colleges of business and related areas has increased due to the expectation in most organizations that workers can be effective in teams and groups.…

This article investigates the complex interrelation between ethnic and gender diversity, process and performance among groups of business students. The article is based on an empirical survey of business students working on a complex assignment in groups of two to five in a small Swedish university. The results indicate that gender diversity leads…

Used the Interpersonal Conflict Coding Scheme to examine the conflict expression episode and the conflict resolution episode and to evaluate utterances of six problem-solving groups. Developed interaction profiles of conflict expression and conflict resolution episodes and initial, middle, and final group stages. (RC)

Full study of small group communication must include consideration of task and socio-emotional dimensions, especially in relation to group problem solving. Thirty small groups were tested for their reactions in various "ad hoc" conflict resolution situations. Instructions to the groups were (1) no problem-solving instructions (control),…

Assessed relationship between group's ability to differentiate characteristics of conflict and consensus/cohesion formulation among 141 subjects in 32 problem-solving discussions. Determined that high consensus groups had significantly higher differentiation scores on depersonalized/positive and depersonalized/negative conflict than did low…

Discusses ways in which administrators can deal with conflict. Strategies for encouraging healthy conflict and discouraging unhealthy conflict are considered. (RJC)