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O'Neill, Edward T. – Library Trends, 1984
Describes operations research as an important management tool that can aid library managers in effectively using available resources and as a set of analytical tools that can enable researchers to better understand library and information services. Early history, definition, models, applications to libraries, and impact are noted. Twenty-five…
Descriptors: Libraries, Library Administration, Library Research, Library Science
Westerman, Mel – 1985
The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…
Descriptors: Cost Effectiveness, Information Centers, Library Administration, Management Systems