PERT: A management tool for planning and controlling events and activities necessary for the completion of a project. (SN)

The use of analytical models and quantitative methods for both short- and long-range problem solving offer library managers an excellent opportunity to improve and rationalize decision-making for strategic and organizational planning. The first step is to identify the problems confronting the library and understand its current capabilities.…

Ideas that have been developed in the decision support systems (DSS) literature that seem particularly relevant to institutional research, planning, and analysis (IRPA) are reviewed. In addition, a survey of practitioners in Canadian universities that provides new information on the rapidly changing current state of information technology,…

This paper describes a methodology for helping institutional research assess its roles and its effectiveness in supporting decision-making at all institutional levels. The paper discusses how to meet this goal by planning, doing, checking, and acting. Planning requires the understanding of the roles of the data custodian, the broker, and the…

This monograph, based on a conceptual model called an information support circle, describes a structured management process that can be used by higher education institutions to add value to institutional data and information. The model offers a sequence of (1) thinking about the management and use of data, (2) considering problems in providing…

The importance of myth and ritual in understanding the use of computer simulators in higher education is considered. Myths are commonly held beliefs that maintain social solidarity and reduce ambiguity; rituals serve a similar function, but they involve actions in addition to words. Examples of common myths and rituals are used to illustrate the…