Three instruments designed to evaluate the performance of work groups in organizations were analyzed with reference to a recently developed comprehensive model of the group problem solving process. Although each instrument measured nine or ten dimensions of group behavior, none of them measured more than seven of the 16 categories of variables…

Consensus is important in the making of a policy decision. If a decision is reached without consensus, morale and unit satisfaction may both suffer. With genuine consensus, a unit tends to willingly support and implement the new policy. After analyzing how observed small groups had actually reached consensus, the following ten techniques were…

Describes an Employee Participation Plan (EPP) involving teams of three to eight employees and a supervisor/team leader for the purpose of identifying and solving production problems and issues. Key ingredients in a successful EPP include nonauthoritarian leadership styles, thorough group leader training, and prompt action on team suggestions. (SK)

Researchers in South Carolina set up a study and a measurement instrument to determine the powerlessness/alienation phenomenon among rural limited-resource people. They established a control group and an experimental group of black and white residents of six small South Carolina communities. With the control group, they conducted a traditional…