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Direct linkAnderson, Joe S.; Morgan, James N.; Williams, Susan K. – Decision Sciences Journal of Innovative Education, 2011
A3 Thinking is fundamental to Toyota's benchmark management philosophy and to their lean production system. It is used to solve problems, gain agreement, mentor team members, and lead organizational improvements. A structured problem-solving approach, A3 Thinking builds improvement opportunities through experience. We used "The Toyota…
Descriptors: Business Administration Education, Case Method (Teaching Technique), Problem Solving, Program Improvement
