Noting that power struggles between parents and children provide rich opportunities for parents to teach children how to deal with strong emotions and for parents and children to solve problems together, this book provides parents with "emotion coaching" strategies for identifying the emotions and needs that can create daily hassles.…

Instructional materials are provided for a course that deals with improving assertiveness and attitude at work. Designed for use in a workplace literacy project, the course, developed by Mercer County Community College (New Jersey) and its partners, is also intended to teach students techniques of dealing with difficult people and effective…