In 2013 Hedmark University College conducted a research project where students from a game development project/study program developed and tested a Pervasive Game for learning as part of a class in System Thinking. The overall game goal was to teach Sustainability through System Thinking, and to give the students a real world experience with their…

Human performance technology (HPT) provides an evidence-based approach to improving the performance of individuals, teams, and organizations. As a complex approach that requires many pages to define and years of experience to master, the future of HPT depends on the discipline of future practitioners as well as their willingness to approach…

Community-based research (CBR) is an increasingly familiar approach to addressing social challenges. Nonetheless, the role it plays in attaining community impact is unclear and largely unstudied. Here the authors discuss an emerging framework aimed toward fostering community impact through university and community civic engagement. They describe…

Purpose: This study aims to present Dramatic Problem Solving Facilitation Model (DPSFM) and Interactive Management (IM) as innovative alternative dispute resolution approaches that incorporate communication technologies in recording and analyzing data. DPSFM utilizes performance-based actions with facilitation methods to help participants design…

Understanding the dynamic behaviour of organisations is challenging and this study uses a model of complex adaptive systems as a generative metaphor to address this challenge. The research question addressed is: How might a conceptual model of complex adaptive systems be used to assist in understanding the dynamic nature of organisations? Using an…

Proposes preparation of urban engineers through interdisciplinary systems engineering research in order that technology may be applied to urban problems such as transportation, environment, and housing. Summary of report by the Urban Engineering Study Committee. Complete report available at

Presents findings from study of design activities among 26 novice instructional designers which investigated prevalence of initial generation of more than one design solution; basis on which solutions are accepted or rejected; constraints encountered in proceeding with design; way in which designers know design is finished. Twelve references are…

Presents Checkland's soft systems methodology, discusses it in terms of the systems approach, and illustrates how it was used to relate evidence of user survey to practical problems of library management. Difficulties in using methodology are described and implications for library management and information science research are presented. (8…

This monograph, based on a conceptual model called an information support circle, describes a structured management process that can be used by higher education institutions to add value to institutional data and information. The model offers a sequence of (1) thinking about the management and use of data, (2) considering problems in providing…

These proceedings include four articles intended to familiarize librarians with many facets of operations research and how they might be applied to their institutions. The first paper provides a brief definition of operations research. The second presentation, by Ralph Shoffner, relates, in the form of concrete examples, the questions one asks…