The future of human performance technology (HPT) will be bright or dismal depending on how well HPT practitioners focus on careful and practical answers to three pivotal questions: What is good practice in human performance technology? What are the differences between good practice and bad? What are the connections between good research and…

Including students in school governance isn't just a way to teach them about civics, it's a smarter way to run a school. Schools tend to govern themselves as a single-loop learning organization. The better model is a double-loop organization that would promote greater participation, deliberation, feedback and, ultimately, more buy-in from…

Synthesizes a conceptual framework (or linguistic-conceptual systems) for thinking about conceptual frameworks, discusses their potential for helping users develop competence in applying them to unstructured problem solving, and outlines instructional implications. The theory-practice gap arises partly from failure to conceptualize the nature of…

This chapter addresses the issue of when counselors should suggest to their clients that their family members should become involved in the counseling process. Family systems theory and its application are reviewed, with a special focus on issues involving communication, problem solving, family roles, and boundaries. Family systems theory is a…

This article offers an introduction to the central concepts and principles of the Systemic-Structural Theory of Activity (SSTA), an activity-theoretical approach specifically tailored to the analysis and design of human work. In activity theory, cognition is understood both as a process and as a structured system of actions. Building on the…

Sense and nonsense is abound in human performance technology (HPT). There is no single cause of the abundance of nonsense. However, there is a reason that nonsense is more abundant than sense. The reason is that any principle has a specific domain of applicability. Within that domain it is sense. Outside that domain it is nonsense. Some…

This paper describes a methodology for helping institutional research assess its roles and its effectiveness in supporting decision-making at all institutional levels. The paper discusses how to meet this goal by planning, doing, checking, and acting. Planning requires the understanding of the roles of the data custodian, the broker, and the…

This paper proposes four scenarios to guide future research investments by the federal Office of Special Education Programs in classroom uses of instructional technology for learners with disabilities. Sets of research and development activities to promote effective use of technology are proposed for: (1) reading instruction; (2) writing…