To understand graduate employability, this paper uses a landscape of practice (LofP) lens, and methods including narrative frames, observations, and interviews to interpret capability development and identity construction of learners in a work-based learning masters program. It argues that learners enhance employability, capabilities, and…

Purpose: The purpose of this study was to explore how customer-facing professionals (CFPs) created learning paths to adapt to changing customer needs in a digital environment. Design/methodology/approach: Two groups of CFPs were created from a previous single-case study to examine the learning paths of the two groups. Both groups were digitally…

There is plenty of evidence in many fields of knowledge that storytelling is a bona fide human activity for problem-solving. We believe that a storytelling model for problem-solving can be constructed to organize this discourse. To that end, we carried out a qualitative study using the Grounded Theory tradition to build such a model always mindful…

Project-based learning is a better method than formal education for solving work-related problems. A learning network approach makes the relationship between competence and work explicit and provides a typology of learning projects--liberal, vertical, horizontal, and external--depending on who organizes projects and for what purposes. (SK)

Maintains that technical communicators can retain their place on product development teams by re-engineering project environments. Describes an experiential learning strategy in project management to help technical communicators work with other information technology (IT) practitioners. Examines the solutions the teams produced for three projects…

Discusses curriculum changes needed in elementary and secondary schools in response to broader social change involved in the information revolution. Highlights include the role of federal, state, and local agencies, private industry initiatives, the role of technology, and the importance of problem solving skills. Twenty-five references are…